Due to a system upgrade, our Contact Centre staff are temporarily unable to process payments over the telephone. For other ways to pay, visit our contact page

Contact the council

Useful documents

Useful Documents

Please find a list of useful documents that can provide further information. 

Welcome Pack & Privacy Notices (pdf 9.07MB)
Customer Charter (pdf 403KB)
Aptem Client User Guide (pdf 2.43MB)


Last Updated on Tuesday, May 2, 2023

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