Due to a system upgrade, our Contact Centre staff are temporarily unable to process payments over the telephone. For other ways to pay, visit our contact page

Contact the council

Arrange a bulky item collection

To arrange a Bulky Items collection, use the My Service Portal or register with it if you haven't done so already.

We aim to schedule a collection within 15 working days of your request but this may vary with demand and your availability. We can only collect a maximum of 3 items per visit.

If your items are of good quality and could be donated to a charity take a look at the information on some of our local partner organisations - as many of them can arrange free collections. 


Last Updated on Monday, May 22, 2023

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